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Professional approach

Right from the initial contact with you, we will keep you informed about major events in your claims process.We manage the entire complaints process from start to finish, dealing with the financial institutions on your behalf and, if necessary, pursuing your case further with the Financial Ombudsman Service.

High Success Rate

Our deep understanding of the mis sold PPI market, experienced staff and an organised, methodical approach helps us maintain our high success rate. The success rate is also dependent upon the understanding of the regulators guidelines on the subject.

NO WIN NO FEE* Policy

We believe in being paid for achieving a successful* outcome for you rather than just charging you to take on your case. Elsworth Associates will invoice you only after successfully claiming your refund, which ensures we stay committed to serving you better.

* a cancellation fee is applicable after 14 days of signing our agreement

NO UPFRONT Fees

We do not charge any upfront fees or expenses thereby ensuring you have nothing to pay until we achieve a successful outcome for you.

Personalised Client Service

We believe that every client is different and should be treated as an individual. To help us understand our clients requirements we undertake a thorough assessment of their case and keep in touch with them throughout their claim.

High Customer Satisfaction

We pride in the fact that our client’s interests are always kept first. We always offer you the freedom to choose the best option for you. Please read our client testimonials and see how we measure upto our client’s expectations.